Consultation hotline:0086539-6996630
CONTACT US/
Service Hotline 0086539-6996630
Heze Shanhe Thermal Energy Technology Co., Ltd

Phone:+8613013502107

Tel:0086539-6996630

Email:386722212@qq.com

Address:Graphene Industrial Park, Intersection of Shangde Road and Yanhe Road, Heze High tech Zone, Shandong Province

Linyi Office:106, Building 5, China Hardware and Electrical City, Luozhuang District, Linyi City

Frequently Asked Questions

What should I do if the device cannot start normally?

Release time:2025-12-23  page views:14

Fault phenomenon: After pressing the start button, the device has no response and cannot operate.

Core cause: blown fuse; Power phase loss or power cord damage; The emergency stop switch has not been reset; High voltage protection action or control panel malfunction.

Solution: Check and replace the blown fuse; Use a multimeter to check if the three-phase voltage is normal; Confirm that the emergency stop button is in the pop-up state; Check the alarm information on the control panel, reset it after eliminating the cause of high voltage protection, and if it still does not work, repair the control panel

Related Recommendations

Online Customer Service
Service Hotline

Service Hotline

tel:0086539-6996630

WeChat consultation
Shanhe Thermal Energy Customer Service WeChat
Back to top
XShanhe Thermal Energy Customer Service WeChat

Screenshot, WeChat recognition QR code

WeChat ID:+8613013502107

(Click on WeChat to copy and add friends)

  Open WeChat

WeChat has been copied, please open WeChat to add consultation details!